What is the procedure ?
- You fillup the form, and send it to us
- As soon as received; our "Customer care" will email you a document to use on your package to be returned.
- Stick our address onto the package.
- Send it out via your PostOffice.
- When receive by us, we check the returned article. If it meets our Return/Refund policy; we take immediate action according to your instructions. If not, we contact you to your email address.