What is the procedure ?

  • You fillup the form, and send it to us
  • As soon as received; our "Customer care" will email you a document to use on your package to be returned.
  • Stick our address onto the package.
  • Send it out via your PostOffice.
  • When receive by us, we check the returned article. If it meets our Return/Refund policy; we take immediate action according to your instructions. If not, we contact you to your email address.